Answers to all the most frequently asked questions we get. If you have a question it’s probably answered in this FAQ!
How can I check if you're available?
Will I get the same musicians I see on your website?
We are a boutique vendor and have only a small team, so you will nearly always get the same musicians you see on our website. The musicians in our solo acts, duo, trio, and 4 piece band are all the same people.
Do you offer consultations?
Yes! No matter where you are in the journey Matt is most happy to chat with you about your event and provide advice via video conference or over the phone. No obligation. Simply
get in touch to schedule a convenient time.
How can I see a performance before booking?
We play semi-regular public shows that you’re most welcome to attend to see us perform and have a chat about your event. The best way to be alerted of these is to
like our Facebook page or
follow us on Instagram. Otherwise our videos are mostly shot at real events and are an accurate reflection of what we do.
What is the booking process?
First we collect all necessary information about the event from you via phone or email. We then put this information on a Performance Agreement and send it to you along with an invoice for payment.
How do I secure a booking?
A 20% deposit is required to secure a booking. This deposit is non-refundable.
I'm not ready to confirm. Can you hold the date for me?
Yes. If we get another enquiry for that date we will contact you and give you a 48 hour window to confirm first.
Hourly Hire, Special, or Package: Which should I choose?
Just contact us and tell us about your event. We’ll determine the most cost-effective option and provide you with an itemised quote.
Will there be a Travel Loading? How much is it?
A Travel Loading applies only to events held more than 1 hour’s drive from Melbourne CBD. This is charged at $200 per performer, per additional hour’s travel (or part thereof).
How can I pay the balance?
We can take direct bank transfer, credit card over the phone, or cash on the day prior to commencement of the performance. Cleared payment in full must be received before we start.
Can I request songs?
Absolutely! We’re happy to take DJ requests leading up to the event, but please give us at least one week’s notice. We also actively encourage song requests on the night. If we know the song we will perform it live, otherwise we’re sure to have it in our DJ library. Learning specific songs for your event is charged at $50 per song per musician.
Can you MC our event?
Sorry, no. See our
Recommended Suppliers page for our favourite pro celebrant/MCs. If you’re on a budget, we suggest asking an outgoing friend or family member to take on this role for the night.
How many people can you play to?
Our
standard pro audio and lighting systems cover audiences of up to 200 people and equivalent room sizes. For larger events we can only guarantee dance floor coverage. Otherwise larger systems and often operators may be required, and we can put you in touch with reputable AV suppliers.
Can we use your microphone for speeches? Can our MC use it?
Absolutely.
Can our celebrant use your microphone and speaker?
Sorry, no. We have limited channels on our portable systems and no wireless transmitters or receivers. It’s standard for professional celebrants to bring their own amplification. If they don’t have a system, one can be sourced from an AV hire company.
Do you require a stage?
No.
How much space do you need?
This article covers the minimum space requirements for each of our setups, and also has some tips on how to get the most out of your event space.
Do you need to play under cover?
If booking our Standard PA System, yes. There are liability, insurance, and safety issues with running AC power and operating sensitive instruments in the wet, and direct sun can cause our more sensitive equipment to shut down. For venues that don’t have suitable cover for outdoor events we offer marquee hire for an additional $200 – read more about it
here. We don’t require shelter for our portable (battery-powered) systems.
What power do you need?
At least one dedicated (isolated) 10 amp household power point. If using a generator you will need to allocate at least 5kW or 20 amps to us to prevent the power tripping during your event.
There is no power on site. Can you still perform for us?
Yes. Our Portable Systems are battery-powered. Keep in mind they are only suitable for background volume levels though (ie: wedding ceremonies).
How long do you need to set up?
This article details setup times for each of our lineups. We’ll need to establish before you pay your deposit if we will have sufficient time to set up on the day, as restricted access may make some entertainment combinations unfeasible. We’ll usually get in touch with your venue’s event manager at this stage to confirm access times and other logistics.
Our venue wants you to use their PA system. Can you?
We can, but we would need to speak to the venue’s AV technician before confirming the booking to determine whether their system will be suitable for the purpose.
What about noise restrictions?
We advise that you always check noise restrictions prior to paying a deposit for a venue, especially in inner Melbourne areas. All our acts (including our band lineups, which use electronic drums) are able to be turned down as low as we’re asked to, but for a party atmosphere with a full dance floor your band or DJ will need to perform at a reasonable volume.
Do you have public liability insurance?
Yes. Our public liability insurance covers up to $20 million.
Do your performers require meals on the night?
For events of 4 hours or more our performers will require a light meal.
Do you provide music for the whole night?
Yes. When not performing we put on background music.
How much music do you actually play?
A typical 45 minute set includes about 12 songs. We’re completely flexible though, always work around formalities such as speeches, and can start or stop playing whenever asked to.
What if the party is rocking and we want you to continue?
No problem at all. We charge overtime at $100 per hour per performer, payable on the night prior to commencement of overtime.
Will you take footage at our event?
Yes, if we have time. Although we’re not professional photographers we’ll send you whatever photos and video we take. We’ll never get in the way of your pro photographers, invade your space, or prioritise capturing footage over our primary job of entertaining. We’ll post footage from your wedding on social media about one month after it to give you time to post your pro footage first; if you don’t want us to do this please simply inform us before the day. We may post images to an Intagram Story on the day of the wedding, but never anything showing you or your guests. And we never publish footage of minors without prior consent.
Where can I view your full Terms & Conditions?
