First we collect all necessary information about the event from you via phone or email. We then put this information on a Performance Agreement and send it to you.
How do I secure a booking?
A 20% deposit is required to secure a booking. This deposit is non-refundable.
Can you “hold” a date for me?
Yes. If we get another enquiry for that date we will contact you and give you a 24 hour window to confirm first.
Hourly Hire or Package: Which should I choose?
Hourly hire is usually your best option for short or simple events like birthday parties and engagement parties. A package works best if you want to book a combination of services, for say, a full day wedding. If you’re unsure, just book or enquire and we’ll determine the most cost-effective option for you.
How can I pay?
Cash on the day prior to commencement of the performance, or direct bank transfer (cleared payment must be received prior to the performance date).
Can I request songs?
Absolutely! We’re happy to take DJ requests leading up to the event, but please give us at least one week’s notice. We also actively encourage song requests on the night, which your guests can write up on our fabulous Blackboard of Power. If we know the song we will perform it live, otherwise we have a DJ library of over 15,000 songs and will usually have it on hand. Learning specific songs for your event is charged at our usual hourly rates (one hour per song). Most of our Packages include songs of your choice though.
Can your musicians MC our event?
Master of Ceremonies is a specialised and demanding task that our musicians are not qualified to carry out. We do however provide a separate professional MC service. Our MCs are experienced, fun, approachable, and engaging. Please contact us to find out more.
How many people can you play to?
Our standard pro audio and lighting systems cover audiences of up to 200 people and equivalent room sizes. For bigger events larger systems, and often operators, are required. We can do shows of any size and get good rates from our pro audio service providers, so it can work out substantially cheaper than if you were to book production separately. We only work with the most reputable AV companies, all equipment is routinely tested and tagged, and public liability insurance certificates can be provided.
Can we use your microphone and PA for speeches?
You’re more than welcome to. We will make your speech sound sonically amazing, even if you’ve had a few too many glasses of bubbly.
Do you require a stage?
No, however it can add to the visual appeal of a performance.
How much space do you need?
For solo and duo shows a minimum of 4 metres wide by 2 metres deep. For trio and band shows an area at least 5 metres wide by 3 metres deep. For reasons relating to acoustics and effective use of space we highly recommend situating the stage area along a wall rather than in a corner, where possible.
Do you need to play under cover?
Yes. Given liability and safety issues with running AC power and operating sensitive instruments in the wet, sufficient shelter from the weather must be provided.
What power do you need?
Two separate standard household power points, preferably on separate circuits, and isolated from high current appliances like air conditioners and urns.
There is no power on site. Can you still perform for us?
Yes, our solo and duo acts can. This is fairly normal at wedding ceremonies.
Do you need parking?
Yes. If free parking is not provided within reasonable distance of the venue a parking surcharge may apply.
How long do you need to set up?
1.5 hours for solo and duo; 2-3 hours for a trio or band. We will usually arrange load-in directly with the venue, but it’s always a good idea to check with the manager upon booking the venue that we will be able to access the room and set up just prior to the event, and that there will be sufficient time in which to do so. Keep in mind that stairs and other obstacles can add significantly to load-in times.
Our venue wants you to use their PA system. Can you?
We prefer not to, as our AV systems are all self-contained, however if the venue can provide the full specs of their system we can assess whether it will be suitable for the purpose. We highly recommend discussing this with a venue before paying your deposit for the room. Often we are forced to turn down bookings due to unsuitable in-house systems, excessive limiting on them due to noise restrictions, or a venue failing to provide detailed system specs. It is best to sort this out early on in the booking process to avoid disappointment.
What about noise restrictions?
We advise that you always check noise restrictions prior to paying a deposit for a function room, especially in inner Melbourne areas, and especially if your heart is set on hiring our trio or band. Many venues now have noise metering or limiters that can severely disrupt a party. All of our acts incorporate some form of live drums, and often noise restrictions impose a blanket ban on drums.
Do you have public liability insurance?
Yes. Our public liability insurance covers up to $20 million.
Do your performers require meals on the night?
For longer functions such as weddings a light meal is usually included.
Do you provide music for the whole night?
Yes. When not performing we provide a DJ service, and take requests for the entire duration of your event.
How much music do you actually play?
For a typical 5 hour function we would usually perform between 30 and 40 songs. We try to be as flexible as possible and work around key parts of the night such as speeches or meals, and we can start or stop playing whenever asked to do so.
What if the party is rocking and we want you to continue?
No problem at all. We charge overtime at our normal hourly rates.