First we collect all necessary information about the event from you via phone or email. We then put this information on a Performance Agreement and send it to you along with an invoice for payment. You can view a sample Performance Agreement here.
How do I secure a booking?
A 20% deposit is required to secure a booking. This deposit is non-refundable.
I'm not ready to confirm. Can you hold the date for me?
Yes. If we get another enquiry for that date we will contact you and give you a 48 hour window to confirm first.
Hourly Hire or Package: Which should I choose?
Hourly hire is usually your best option for shorter events. A package usually represents the best value for a wedding or longer event. If you’re unsure, just book or enquire and we’ll determine the most cost-effective option for you.
Will there be a Travel Surcharge? How much is it?
A Travel Surcharge applies only to events held more than 1 hour’s drive from Melbourne CBD. This is charged at $50 per performer, per additional hour’s travel (or part thereof).
How can I pay the balance?
Cash on the day prior to commencement of the performance, or direct bank transfer (cleared payment must be received by the performance date).
Can I request songs?
Absolutely! We’re happy to take DJ requests leading up to the event, but please give us at least one week’s notice. We also actively encourage song requests on the night, which your guests can write up on our fabulous Blackboard of Power. If we know the song we will perform it live, otherwise we have a DJ library of over 15,000 songs and will usually have it on hand. Learning specific songs for your event is charged at $50 per song per musician.
Can your musicians MC our event?
We are unable to MC your event, as we usually have our hands full. We can however refer you to a professional MC so you can book them direct. If you’re on a budget we would recommend asking an outgoing friend or family member to take on this role for the night.
How many people can you play to?
Our standard pro audio and lighting systems cover audiences of up to 200 people and equivalent room sizes. For bigger events larger systems, and often operators, are required. We only work with the most reputable AV companies, all equipment is tested and tagged, and public liability insurance certificates can be provided.
Can we use your microphone for speeches? Can our MC use it?
Can our celebrant use your microphone and speaker?
Sorry, no. We have limited channels on our portable systems and no wireless transmitters or receivers. It’s standard for professional celebrants to bring their own amplification. If they don’t have a system, most AV hire companies can provide one.
Do you require a stage?
How much space do you need?
For Solo, Duo, and DJ shows a minimum of 4 metres wide by 2 metres deep. For Trio shows an area at least 5 metres wide by 2 metres deep. For Band shows an area 6 metres wide by 2 metres deep (or equivalent). For reasons relating to acoustics and effective use of space we recommend situating the performance area along a wall rather than in a corner, where possible.
Do you need to play under cover?
If booking our Standard PA Sysetm, yes. There are liability, insurance, and safety issues with running AC power and operating sensitive instruments in the wet. Appropriate shelter from the weather MUST be provided. We don’t require shelter for our smaller portable (battery-powered) systems though.
What power do you need?
Two dedicated, separate 10 amp household power points for nighttime events, and one power point for daytime events where no lighting or effects required. If using a generator you will need to allocate at least 6kW or 25 amps to us to prevent the power tripping during your event. We don’t require power for our Portable systems.
There is no power on site. Can you still perform for us?
Yes. Our Portable Systems are battery-powered.
Do you need parking?
Yes. If free parking is not provided within reasonable distance of the venue a parking surcharge may apply.
How long do you need to set up?
Half an hour for our portable PA, 2 hours for our Standard PA & Lighting system. 2.5 hours for both. We will need to establish before you confirm your booking if we will have sufficient time to set up on the day, as restricted access may make certain combinations of performances impractical. We’re happy to get in touch with your venue’s event manager at this stage if you’re unsure about times.
Our venue wants you to use their PA system. Can you?
We prefer not to, as our AV systems are all self-contained, however if the venue can provide the full specs of their system we can assess whether it will be suitable for the purpose, and whether a sound technician will be required. We recommend discussing this with a venue before paying your deposit for the room. Often we are forced to turn down bookings due to unsuitable in-house systems, excessive limiting on them due to noise restrictions, or a venue failing to provide detailed system specs. It is best to sort this out early on in the booking process to avoid disappointment.
What about noise restrictions?
We advise that you always check noise restrictions prior to paying a deposit for a function room, especially in inner Melbourne areas, and especially if your heart is set on hiring our trio or band. Many venues now have noise metering or limiters that can severely disrupt a party. All of our acts incorporate some form of live drums, and often noise restrictions impose a blanket ban on drums.
Do you have public liability insurance?
Yes. Our public liability insurance covers up to $20 million.
The venue requires you to do a site induction. Can you do this?
Do your performers require meals on the night?
For events of 5 hours or more our performers will require a light meal.
Do you provide music for the whole night?
Yes. When not performing we provide a DJ service, and take requests for the entire duration of your event.
How much music do you actually play?
A typical 45 minute set includes about 12 songs. We try to be as flexible as possible and work around key parts of the night such as speeches or meals, and we can start or stop playing whenever asked to do so.
What if the party is rocking and we want you to continue?
No problem at all. We charge overtime at $50 per performer, payable on the night prior to commencement of overtime.